Slumberland Furniture Reviews

Slumberland.com offers a wide range of home furniture, mattresses, and decor. Popular products include mattresses from brands like Tempur-Pedic, Sealy, and Stearns & Foster, as well as adjustable bases, foundations, and frames. In the furniture category, sectionals, sofas, and recliners are sought after, particularly from brands such as Ashley and La-Z-Boy. The website also features dining sets, tables, chairs, and stools, along with home office furniture and outdoor furniture. For those looking to add a touch of personality to their space, home decor items like area rugs, lamps, lighting, and wall decor are available. Slumberland.com frequently offers sales, such as the Friends and Family Sale, which includes significant discounts on various items.

Slumberland.com provides customers with various payment options to facilitate their purchases. Customers can choose to pay using credit cards, PayPal, Affirm, or the Slumberland Advantage Card. The Slumberland Advantage Card offers flexible financing options, including no interest payment plans for periods ranging from 6 to 36 months, depending on the purchase amount. These financing options are subject to credit approval and require minimum purchase amounts. The website also details a rewards program associated with the Slumberland Advantage Card, which allows cardholders to earn rewards on purchases and access exclusive perks.

Slumberland.com's Return and Exchange Policy ensures customer satisfaction by allowing standard exchanges and returns within certain parameters. For mattresses, there is a policy that allows for one return or exchange per purchase, which must be completed within 30 days of the delivery date. If opting for an exchange, a redelivery fee may apply. Regarding shipping, Slumberland currently delivers only to addresses within their local store delivery zones and does not ship to addresses outside their service areas. Customers can also pick up their purchases at any of the 120+ Slumberland stores. For more detailed information on the policies, customers are encouraged to visit the Slumberland website.

Slumberland.com offers several delivery options to accommodate customer preferences. These include in-store pickup, which is available at no charge, and customers can collect their purchases from any Slumberland location. For home delivery, there are two main options: No-Contact Doorstep Shipping, which is free in local delivery zones and involves placing the purchase outside the first floor entry, in a garage, or at a loading dock in its original packaging; and Full-Service Delivery for a fee, where professional delivery drivers will deliver the purchase to the room of choice, including unpacking, assembly, and inspection, with packaging materials discarded. Additionally, mattress removal service is available for an extra charge. Customers are contacted within 24 hours after placing an order to estimate merchandise arrival and to schedule delivery.

To apply for financing on Slumberland.com, customers can explore the options available such as the Slumberland Advantage Credit Card or Affirm. The application process for the Slumberland Advantage Credit Card can be initiated online. Upon selecting the financing option, customers will be directed to complete a credit application with Wells Fargo Bank, N.A., which issues the card. The website provides details on various no interest payment plans, which are contingent upon the purchase amount and require credit approval. These plans range from 6 to 36 months and are designed to offer flexibility for larger purchases. Customers can find the application link directly on the Slumberland website under the financing section.

To initiate a return or exchange on Slumberland.com, it is necessary to follow the Slumberland guarantees. Standard exchanges and returns can be made within certain parameters. For specific instructions and conditions, please refer to the Return & Exchange policy on the Slumberland website. It is important to note that all sales are final, and refunds may not be available. Exchanges are dependent on current stock levels and the items purchased. For assistance with exchanges, respond to the order confirmation email or contact the customer service at the provided email address. If the purchase involves a Slumberland mattress, there is a 100-night return policy where you can initiate a return by contacting the designated email to arrange for a return pick-up.